Yukato Transforms Retailer's Supply Chain, Delivering Significant Cost Savings

The Challenge: Before implementing Yukato, a leading Turkish retailer faced crippling supply chain inefficiencies, resulting in substantial financial losses. Excessive stock levels tied up valuable working capital, while delays in receiving inbound orders disrupted operations and negatively impacted customer satisfaction. High workforce costs associated with manual order tracking, appointment management, and labor-intensive unloading processes further exacerbated the problem.

The Solution: To address these challenges, the retailer implemented Yukato's comprehensive logistics platform. During the pilot program, Yukato Nexus™ was deployed at select warehouses, while suppliers utilized Yukato Lighthouse™. This provided a holistic view of the entire supply chain, enabling real-time order tracking and proactive management. The key improvements were reliable and dynamic estimated arrival time (ETA) monitoring, and seamless appointment scheduling.

The Results: The implementation of Yukato yielded immediate and substantial improvements:

30% Reduction in Workforce Costs: Punctual and accurate unloading dock scheduling, along with optimized resource planning, eliminated the need for additional staffing in shipment management. This streamlined unloading process also significantly reduced labor costs.

‍50% Faster Truck Entry & Unloading: The unloading dock appointment and pre-gate digital waybill control & verification system eliminated gate wait times and reduced preparation time at the unloading docks, resulting in a 50% reduction in overall truck turnaround time.

Pre-Delivery Administrative Work was Reduced on Average by 2 hours: Before Yukato, the retailer had to wait for vehicles to arrive at its distribution centers to perform critical administrative tasks such as matching waybills with order numbers and actual goods inside the vehicles. These tasks were now completed while the orders were en route, saving on average 2 valuable hours per delivery.

Optimized Stock Levels: Real-time order visibility and drop-off appointment system enabled more accurate inventory planning, leading to a significant reduction in excess inventory.

Accurate OTIF Measurement: For the first time, the retailer could accurately measure its “On-Time In-Full (OTIF)” performance, a previously unavailable order fulfilment KPI due to lack of required data for measurement.

The Conclusion: Yukato's platform streamlined logistics operations, reduced costs, and significantly enhanced efficiency. The transparency and data-driven approach provided empowered better decision-making. Impressed by the results, the retailer expanded Yukato's deployment to all warehouses and initiated onboarding of their suppliers and carriers. This full-scale integration is poised to further optimize the entire supply chain with its network effect, driving additional cost savings and enhanced competitiveness. The positive experience with Yukato underlines its value as a transformative solution for optimizing supply chain performance.